For a job that requires technical proficiency, the best Machine Operator resume format you can use is one that showcases your skills, qualifications and experience. © 2021 Job Hero Limited. Provide professional Operator assistance in a 24 hour call center, patient information, transfer to departments doctors offices, assist with staff and patients with making long distance calls. When multi-line phone systems were first introduced, a telecommunication operator became essential. Responsible for paging and/or signaling doctors, nurses, technicians and emergency personnel. Support new CSRs in training and operating new accounts. - Choose from 15 Leading Templates. Job Description: 1) Operates cord or cordless switchboard to relay incoming, outgoing, and interoffice calls: Pushes switch keys on cordless switchboard to make connections and relay calls. They must be the first person callers speak with and should be capable of communicating information effectively about the business. Some of the key job duties of a Telephone Operator Resume are to direct calls to the relevant department, place outgoing calls if needed, receive messages, make a log of all calls made from the organization, etc. Natural inclination for helping others fulfill their needs. No need to think about design details. They suggest and check alternate spellings, locations, or listing formats to customers lacking details or complete information. Subject: Application for the Post of Telephone Operator. Meet and greet visitors, data entry, open, sort and distribute mail. Responsible for paging emergency personnel for patient crash carts, Fires, Stat Pages, and the Operating Room. Your switchboard operator job description should emphasize the need for a great speaking voice. Must be polite and courteous while answering the phone. Knowledge of other languages will be an advantage, Ability to exercise judgement in sensitive situations and to maintain a high level of confidentiality, Ability to retain large numbers of names, departments and extensions, Proficient in the use of Front Office System, Positive attitude and good communication skills, especially on the telephone, Ability to work on your own and as part of a team, Compete against a standard of excellence by setting high performance standards and pursuing aggressive goals, Previous experience in a customer-focused industry, Support store operations by being a general resource for customers and employees, Ability to prioritize multiple tasks in a fast-paced environment, Strong organizational and written communication skills, High level of professionalism, accuracy and attention to detail, Have a high school diploma, or equivalent (preferred), Ability to communicate clearly and professionally with customers and coworkers, Answering phone calls and assisting guest with communication needs, Experience using : Hotsos, Opera, Lotus Notes, Demonstrate Awareness of Hilton policies and procedures and ensure all procedures are conducted safely and within Hilton guidelines, Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly, Initiate action to correct a hazardous situation and notify supervisors of potential dangers, Log security incidents and accidents in accordance with hotel requirements, Be comfortable and effective in an environment of ambiguity or change, Be receptive to new ideas and respond to workplace changes in a flexible and optimistic manner, Ensure that your work quality meets the standards required and complete tasks in a timely and thorough manner with minimum supervision, Follow standards, policies and procedures, Meet hotel attendance and grooming standards, A true desire to satisfy the needs of others in a fast paced environment, Must be able to work a flexible schedule, including weekends and holidays, Good verbal communication skills in English and Spanish required, Minimum of 2 years operator experience preferred, Communication and computer operation skills required, One to two years of medical/healthcare business office experience preferred, Excellent customer service skills required, Must demonstrate commitment and adherence to STHS's Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer, Process all incoming and outgoing calls accurately and courteously, Records and controls accurately wake up calls, Pages guests in co-operation with concerned departments, Assists guests with international calls and directory queries, Handles guests needs or requests and reports complaints to the Telephone Supervisor, Aware of local telephone listings and frequently dialled numbers, Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations, Advises defects on switchboard equipment to Supervisor, Attends to all guest queries and requests promptly, Maintains detailed knowledge of the Hotel’s fire, life and safety system, Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company, High School or Vocational Certificate in Business Management, Business Study or equivalent, 1 year experience in customer service or switchboard operator, Two (2) years of recent experience of a telephone console system preferably in a hospital environment, Demonstrated both written and verbal communication skills, Prior experience as telephone operator preferred, Ability to perform multiple tasks at a time, Effective communications skills both verbal and written, Demonstrates ability to understand process to reset and unlock user password accounts utilizing computer software, High School Diploma/GED or equivalent education, Knowledge of computer systems to include the MS Office Suite, Demonstrated high quality customer service & organization skills, Minimum, 1-year experience in a call center environment (preferred), Ability to read, write, and perform miscellaneous clerical duties, Ability to remain calm under times of stress and emergency, and when dealing with difficult callers, Excellent interpersonal and oral communication skills, Achieve positive outcomes from Guest queries in a timely and efficient manner, Accept and deliver all messages correctly and promptly for both Guests and management, Ensure all wake up calls take place at the correct time, Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate, Handle emergency calls immediately and relay comprehensive and accurate information, as required, Demonstrate a high level of customer service at all times, Comply with hotel security, fire regulations and all health and safety legislation, Attend appropriate training courses, when required, Demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity, Commitment to delivering a high level of customer service, Handles incoming calls and paging requests connecting parties if possible and /or providing information as requested, Experience with personal computer, data entry, word processing, and windows environment, Ability to communicate effectively in Papiamentu, English, Dutch and Spanish, Ability to work well with guests to resolve complaints in a positive manner, Previous PBX experience, preferably in a hotel, Ability to use radio communications and remain calm in emergency situations, Courteously and efficiently answers all incoming calls and connects callers with the correct extension, Takes and relays messages in an accurate and timely manner, Responds to emergency and urgent calls from patients in a timely manner. Guide the recruiter to the conclusion that you are the best candidate for the telephone operator job. Provided telephone, voice paging, electronic signal paging and information services to dozens of patients, NIH personnel, and contractors, including the general public on a daily basis. The Machine Operator will be responsible for performing various tasks to set up, operate, monitor, troubleshoot and perform preventive maintenance on assigned machines. Provided information to the public regarding NIH institute telephone numbers and locations. Must convey a pleasant, helpful, caring attitude, Ability to concentrate and pay close attention to detail for up to eighty percent (80%) work time when answering, transferring and relaying incoming phone calls and maintaining records, Ability to answer calls in 2 rings, access patient location, admissions, transfers, and discharges etc. Our company is looking for a Telephone Operator to join our team. Machine Operator Resume Format. Telephone Operator Resume Sample. - Select from thousands of pre-written bullet points. New telephone operator careers are added daily on SimplyHired.com. Customer service job description | job description examples. Takes and relays messages in an accurate and timely manner. Maintain a friendly and diplomatic relationship/manner with all prospective customers. 4,365 telephone operator jobs available. Obtain authorization for supplies and follow all contracted and non-contracted decision trees for insurance companies. MyPlan.com is unquestionably the best resource on the Internet for career and college information. I would certainly like to be a part of this admired firm. To be fully aware of and adhere of health and safety, fire and bomb threat procedures. Resume Resources Resume Samples - Resume Templates. Assist customers in making telephone … Download Telephone Operator Resume Sample as Image file, Integration & Verification Engineer Resume Sample, Deliver exceptional customer service by professionally receiving and responding to incoming telephone calls from customers and coworkers, Assist customers by answering questions and transferring telephone calls to departments and stores in a professional and efficient manner, Provide a strong knowledge of store, departments, services and events, Work as a team player in a dynamic and fast-paced environment, Strong computer proficiency, including Word, Excel, Outlook and PowerPoint, Oversee voicemail and email communication, Review daily events and communicate accordingly, During downtime work with coworkers create Communications to parents, assist with scanning and other clerical tasks, Perform all tasks as directed by the Manager in pursuit of the achievement of business goals, Actively participate in training and development programs and maximize opportunities for self-development, Performs clerical duties as assigned to maintain workflow in the department, Maintains detailed knowledge on the Emergency Response Team and workings of the telephone room in this regard, Work cooperatively with all personnel and clinicians, Answers priority calls promptly, determines the nature of the emergency and accurately executes procedures contained in hospital and department manuals, Fluent in Spanish and English. Provides professional and courteous service at all times. View All Operator Resumes Quickly and effectively solve customer challenges. Eligible candidates hold a high school diploma and are offered on-the-job training. Telephone operators help people using phone company services, as well as other telephone users, to place calls and to make connections. Responds to emergency and urgent calls from patients in a timely manner. View our simple job description example for telephone operator. Handled 80 to 100 incoming and outgoing calls at both the Tele-Directory and Signal Page consoles using Amcom/MediCall software daily. Diplomatic relationship/manner with all prospective customers in the field with the correct extension then add your accomplishments Templates, operators! For physicians, responsible for paging and logging pages of physicians use of switchboards and automated services details complete... 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